Terms, Conditions, and Rules
Welcome to Kingdom. This Terms and Conditions page sets out the rules that govern access to and use of our platform. It explains account obligations, eligibility criteria, acceptable use, bonus and promotion rules, deposit and withdrawal basics, how disputes are handled, and how we update these terms. The provisions form the contract between us and registered users. By using the site you accept these rules and agree to comply with account and payment requirements, bonus conditions, and any restrictions set out below.
Account responsibilities
Register with accurate personal details and keep your contact information current. Only one account per person or household is permitted. Protect your login credentials and report unauthorised access immediately. We may suspend access for suspected fraud, multiple accounts, or breach of these terms. Account closure may lead to forfeiture of bonuses if terms are breached.
Registration and verification
Complete registration and any required identity verification before making withdrawals. Documents must match account details. Verification is required where we deem it necessary for security, compliance, or payment release.
Eligibility requirements
Access to services depends on age, location and local rules. You must be at least 18 years old or the legal gambling age in your jurisdiction. Availability of games and promotions depends on regional restrictions and account eligibility. See the Terms and Conditions section in your account for specific restrictions.
Acceptable use of the service
Use the platform for lawful, personal gambling only. Do not attempt to abuse promotions, manipulate game outcomes, collude, or use automated bots. VPN use to bypass regional restrictions is prohibited. Abusive behaviour towards staff or other users may result in account action.
Bonus and promotion rules
Bonuses and promotions are subject to separate promotion terms. General principles: only one welcome bonus per person, wagering requirements apply, contribution rates vary by game, and maximum bet rules apply while wagering. Bonuses may be voided for suspected abuse. Bonus values and expiry periods are stated in the promotion details.
Wagering and contribution
Wagering requirements apply to bonus funds and converted free spin winnings. Contribution rates differ by game type and are set out in the promotion terms. Complete wagering before requesting withdrawals of bonus-derived funds.
Deposits and withdrawals
Supported payment methods include card, POLi, e-wallets and prepaid options. Minimum deposits for standard bonuses are shown in the promotion terms; some promotional offers may accept NZ$1 deposits. Withdrawals require verified accounts and must use accepted payout methods. Minimum withdrawal thresholds apply and may vary by method and VIP status.
Dispute handling
Raise account or payment disputes via live chat or email. We aim to review queries promptly and respond with required steps. If a dispute cannot be resolved internally, the matter will be handled in line with the dispute procedure set out in these Terms and Conditions.
Updates to the terms
We may update these terms from time to time. Changes take effect when published on the site or notified to your account. Continued use of the service after changes constitutes acceptance. Check your account notifications and the Terms and Conditions page for the latest version.